If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Godfrey, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Godfrey
Our data shows 40 appliance repair companies inside a 30-mile radius of Godfrey. The rest are spread across St. Louis (11), Alton (4), and Jerseyville (3). The closest is R.W Maintenance LLC, about 3.2 miles away. None of the repair companies near Godfrey name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The 29 rated companies in range average 4.1 stars.
Companies are shown by relevance and distance from Godfrey. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Name washers or washing machines in their listing | 12 |
|---|---|
| Repair companies inside 30 miles | 60 |
| Mention Samsung | 0 |
| Listing Saturday hours | 44 |
| Three nearest companies, miles away | 3.2, 4.9, 4.9 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
The leading options for Godfrey are All American Appliance and HVAC Services (20.8 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Sears Appliance Repair (15.8 miles away, based in Hazelwood, 4.4 stars from 302 reviews, lists Saturday hours); P.A.C.E. Appliance Repair (19.8 miles away, based in St Charles, 4.9 stars from 423 reviews); Hoffmann Brothers (17.0 miles away, based in Edwardsville, 4.9 stars from 5,567 reviews, lists Saturday hours).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Washer will not start or the lid or door stays locked
- Burning smell or a motor that hums without turning
- Washer fills slowly, will not fill, or keeps filling
How a Washer Service Call Usually Goes in Godfrey
Care Samsung Recommends for Its Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Around Godfrey
Most washer calls in Godfrey come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Godfrey Washer Technician
- Will you check the drain pump filter and drain hose before replacing the pump?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Godfrey, IL
Is this Samsung customer service?
How do I find a technician who knows Samsung washers?
Where is the water under my washer coming from?
Related Repair Pages for Godfrey
Samsung Washer Repair Near Godfrey
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.