Samsung owners in Crystal Lake usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Crystal Lake, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Crystal Lake
We found 40 appliance repair companies within 30 miles of Crystal Lake. 3 list an address in Crystal Lake, and the rest are spread across Elgin (8), Lake in the Hills (6), and Carpentersville (3). Distances run up to about 14 miles. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Sears Appliance Repair, around 0.8 miles out. Across 36 rated companies, the average public rating is 4.8 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention washer work | 11 |
|---|---|
| Listing Saturday hours | 40 |
| Appliance repair companies in range (30 mi) | 60 |
| Mention Samsung | 0 |
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Three nearest companies, miles away | 0.8, 1.4, 2.8 |
First up for Crystal Lake: Red Apple Appliance Repair East New York (36.4 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (0.8 miles away, 4.4 stars from 252 reviews, lists Saturday hours); SMD Brothers Appliance Repair & Services (12.5 miles away, based in Elgin, 5.0 stars from 47 reviews, lists Saturday hours); Sears Appliance Repair (13.4 miles away, based in Elgin, 4.4 stars from 191 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Grinding or roaring noise that rises with spin speed
- Washer fills slowly, will not fill, or keeps filling
- Loud banging, shaking or walking during the spin
How a Washer Service Call Usually Goes in Crystal Lake
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
Local Notes for Crystal Lake
Most washer calls in Crystal Lake come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Crystal Lake Washer Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the washer is leaking, will you find where the water starts before quoting a part?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Crystal Lake, IL
Why does my front-load washer smell?
Is my Samsung washer worth repairing?
How do I find a technician who knows Samsung washers?
Why is my washer leaking?
Other Washer Repair in Crystal Lake
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.