Samsung owners in Island Lake usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Island Lake, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Island Lake IL
Our data shows 40 appliance repair companies inside a 30-mile radius of Island Lake. Other nearby bases include Lake in the Hills (6), Crystal Lake (3), and McHenry (3). Distances run up to about 13 miles. Nearest on the list: Superior Appliance Repair Wauconda, around 2.8 miles out. No company within 30 miles of Island Lake names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.6 stars across 35 businesses.
Companies are shown by relevance and distance from Island Lake. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention washer work | 14 |
|---|---|
| Open on Saturdays (per listing) | 41 |
| Distance to the three closest (mi) | 2.8, 4.8, 5.0 |
| Companies within 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 24 |
| Mention Samsung | 0 |
First up for Island Lake: Red Apple Appliance Repair East New York (32.9 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); A Absolute Appliance Repair (9.0 miles away, based in Mundelein, 4.9 stars from 480 reviews, lists Saturday hours); JT Services Inc - Expert Appliance & HVAC Repair (9.1 miles away, based in Lake Zurich, 5.0 stars from 857 reviews, lists Saturday hours); Sears Appliance Repair (7.4 miles away, based in Crystal Lake, 4.4 stars from 252 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer will not start or the lid or door stays locked
- Water left in the drum after the cycle
- An error code on the display
How a Washer Service Call Usually Goes in Island Lake
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
Local Notes for Island Lake
Most washer calls in Island Lake come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Island Lake Washer Technician
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Island Lake, IL
Which Island Lake technicians work on Samsung?
Is this Samsung customer service?
Is my Samsung washer worth repairing?
More Washing Machine Repair in Island Lake, IL
Samsung Washer Repair Near Island Lake
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.