Samsung owners in Hilo usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Hilo, with those that mention Samsung first, then the nearest appliance repair companies.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Who Works on Samsung Washers Near Hilo
12 repair companies serve Hilo from within 60 miles. 4 list an address in Hilo, and other nearby bases include Kailua-Kona (4), Pāhoa (2), and Kurtistown (1). Distances run up to about 60 miles. None of the repair companies near Hilo name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Appliance Repair Express Hilo/Puna, about 1.4 miles away. Rated companies nearby average 4.0 stars across 12 businesses. Because the nearest shops are farther out, ask each company whether Hilo is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 5 |
|---|---|
| Three nearest companies, miles away | 1.4, 1.6, 2.1 |
| Mention Samsung | 0 |
| Appliance repair companies in range (60 mi) | 12 |
| Open on Saturdays (per listing) | 5 |
| Name washers or washing machines in their listing | 4 |
The leading options for Hilo are Sears Appliance Repair (1.6 miles away, 4.4 stars from 712 reviews, lists Saturday hours); Quality Appliance Repair & Services LLC (16.8 miles away, based in Pāhoa, 5.0 stars from 25 reviews); Enterprises Appliance (9.1 miles away, based in Kurtistown, 2.0 stars from 4 reviews, lists Saturday hours); Tiki Appliance (15.4 miles away, based in Pāhoa, 4.5 stars from 33 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Musty or mildew smell from the drum or door seal
- Grinding or roaring noise that rises with spin speed
- Water on the floor under or in front of the washer
How a Washer Service Call Usually Goes in Hilo
Care Samsung Recommends for Its Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Hilo
Most washer calls in Hilo come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
How to Choose a Washing Machine Technician Near Hilo
- If a part has to be ordered, how soon can you come back to finish?
- What guarantee do you give on parts and labor?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Hilo, HI
Why is my washer leaking?
Is my Samsung washer worth repairing?
What stops a washer from spinning?
What should I do about a Samsung error code?
More Washing Machine Repair in Hilo, HI
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.