Washers fail in fairly predictable ways, which is good news: many repairs are a single part that a technician can replace in one visit. Below are the companies within reach of Hilo, sorted by how closely they match washing machine work, then by distance and public ratings.
Washer Technicians Serving Hilo, HI
We found 12 appliance repair companies within 60 miles of Hilo. 4 of them are based in Hilo itself, and the rest are spread across Kailua-Kona (4), Pāhoa (2), and Kurtistown (1). Distances run up to about 60 miles. Appliance Repair Express Hilo/Puna is the nearest, roughly 1.4 miles from Hilo. 4 list washing machine or washer work specifically. The 12 rated companies in range average 4.0 stars. Hilo is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 5 |
|---|---|
| Listing Saturday hours | 5 |
| Mention a major washer brand | 0 |
| Name washers or washing machines in their listing | 4 |
| Repair companies inside 60 miles | 12 |
| Distance to the three closest (mi) | 1.4, 1.6, 2.1 |
First up for Hilo: Sears Appliance Repair (1.6 miles away, 4.4 stars from 712 reviews, lists Saturday hours); Quality Appliance Repair & Services LLC (16.8 miles away, based in Pāhoa, 5.0 stars from 25 reviews); Enterprises Appliance (9.1 miles away, based in Kurtistown, 2.0 stars from 4 reviews, lists Saturday hours); Tiki Appliance (15.4 miles away, based in Pāhoa, 4.5 stars from 33 reviews).
When to Call for Washer Repair
- Washer will not spin, or clothes come out soaking wet
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
- Water on the floor under or in front of the washer
What Usually Goes Wrong
What Gets Fixed on a Hilo Washer Call
Troubleshooting first? Start with washer not filling with water or washer not spinning.
Water, Power and Safety First
Whirlpool recommends replacing washer fill hoses every five years to lower the risk of a hose failing and leaking. Source: Whirlpool - Washing Machine Fill Hoses
Unplug the washer before servicing or cleaning it; pressing the power button does not disconnect it from the electrical supply. Source: GE Appliances - Washer Owner's Manual
Do not make an airtight seal between the drain hose and the standpipe or restrict the hose; standpipe height limits vary by model (Maytag's high-efficiency guide allows 18 to 96 inches). Source: Maytag - High-Efficiency Washer Installation Instructions
More: where washer leaks come from.
Washing Machine Repair Cost Ranges
A washer repair is usually a single part plus labor. Reference ranges from published cost guides:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Laundry Notes for Hilo, HI
Most washer calls in Hilo come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Hiring a Washer Repair Company in Hilo
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Washing Machine Repair FAQs: Hilo, HI
Why is my washer leaking?
Should I repair or replace my washer?
Do you cover Hilo and nearby towns?
Why does my washer shake or walk across the floor?
Washer Repair by Brand in Hilo
Washing Machine Repair in Nearby Cities
Before you call a Hilo technician, check that the washer is plugged in, the hot and cold valves behind it are open and the drain hose is not kinked. If it is a front loader, clean the drain pump filter. If the problem stays, have the model number ready.