Most Samsung washer repairs in Jacksonville involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Jacksonville list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Jacksonville
Within 60 miles of Jacksonville there are 40 appliance repair companies in our data. 1 list an address in Jacksonville, and other nearby bases include Rome (8), Anniston (4), and Fort Payne (4). None of the repair companies near Jacksonville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The closest is Quality Appliance Solutions, about 2.2 miles away. The 37 rated companies in range average 4.0 stars. Because the nearest shops are farther out, ask each company whether Jacksonville is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name washers or washing machines in their listing | 11 |
|---|---|
| Mention Samsung | 0 |
| Repair companies inside 60 miles | 60 |
| Open on Saturdays (per listing) | 33 |
| Distance to the three closest (mi) | 2.2, 10.3, 11.3 |
| Rated 4.5 stars or higher (10+ reviews) | 20 |
First up for Jacksonville: Sears Appliance Repair (34.0 miles away, based in Pell City, 4.6 stars from 507 reviews, lists Saturday hours); Coopers Appliance (18.0 miles away, based in Eastaboga, 5.0 stars from 13 reviews, lists Saturday hours); Scott's appliance repair LLC (12.1 miles away, based in Anniston, 4.6 stars from 201 reviews, lists Saturday hours); Sears Appliance Repair (19.4 miles away, based in Gadsden, 4.4 stars from 76 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Burning smell or a motor that hums without turning
- Washer fills slowly, will not fill, or keeps filling
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- Any error code shown on the display
Local Notes for Jacksonville
Most washer calls in Jacksonville come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Before You Book in Jacksonville
- Will you check the drain pump filter and drain hose before replacing the pump?
- If a part has to be ordered, how soon can you come back to finish?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Jacksonville, AL
How do I find a technician who knows Samsung washers?
Why is my washer leaking?
Is this Samsung customer service?
Other Washer Repair in Jacksonville
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.