Samsung owners in Florence usually want two things from a repair company: experience with the brand and quick access to parts. The Florence list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Samsung Washer Repair Near Florence
Our data shows 38 appliance repair companies inside a 60-mile radius of Florence. 4 of them are based in Florence itself, and other nearby bases include Madison (5), Huntsville (5), and Athens (4). Distances run up to about 60 miles. No company within 90 miles of Florence mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is K & W Appliance and Repair, about 1.7 miles away. The 31 rated companies in range average 4.5 stars. Because the nearest shops are farther out, ask each company whether Florence is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 1.7, 1.8, 1.8 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Mention Samsung | 0 |
| Appliance repair companies in range (60 mi) | 38 |
| Name washers or washing machines in their listing | 12 |
| Listing Saturday hours | 20 |
At the top of the Florence list: Sears Appliance Repair (7.0 miles away, based in Muscle Shoals, lists Saturday hours); Sears Appliance Repair (1.8 miles away, 4.3 stars from 10 reviews, lists Saturday hours); Appliance Ninja (6.0 miles away, based in Muscle Shoals, 4.9 stars from 194 reviews, lists Saturday hours); Sears Appliance Repair (35.4 miles away, based in Lawrenceburg, 4.6 stars from 34 reviews, lists Saturday hours).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Washer fills slowly, will not fill, or keeps filling
- Washer will not start or the lid or door stays locked
- Grinding or roaring noise that rises with spin speed
How a Washer Service Call Usually Goes in Florence
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
Around Florence
Most washer calls in Florence come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Before You Book in Florence
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Florence, AL
Do you work for Samsung?
Should I repair or replace my Samsung washer?
What should I do about a Samsung error code?
What stops a washer from spinning?
Other Washer Repair in Florence
Samsung Washer Repair Near Florence
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Florence technician bring the right parts.