If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Decatur, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Decatur
Within 30 miles of Decatur there are 29 appliance repair companies in our data. The rest are spread across Huntsville (14), Madison (5), and Athens (4). The closest is Assured Appliance Repair Madison, about 14.8 miles away. No company within 90 miles of Decatur mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 23 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Decatur. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Rated 4.5 stars or higher (10+ reviews) | 7 |
|---|---|
| Mention Samsung | 0 |
| Mention washer work | 5 |
| Open on Saturdays (per listing) | 12 |
| Three nearest companies, miles away | 14.8, 14.9, 15.3 |
| Repair companies inside 30 miles | 29 |
Closest matches for Decatur: Mr. Appliance of Huntsville (23.8 miles away, based in Huntsville, 4.8 stars from 1,723 reviews); Sears Appliance Repair (21.9 miles away, based in Huntsville, 4.4 stars from 341 reviews, lists Saturday hours); Sears Appliance Repair (16.1 miles away, based in Athens, 4.2 stars from 61 reviews, lists Saturday hours); Sears Appliance Repair (17.5 miles away, based in Moulton, 4.5 stars from 44 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
- Grinding or roaring noise that rises with spin speed
What Gets Fixed on a Decatur Washer Call
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
What Decatur Owners Should Know
Most washer calls in Decatur come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Hiring a Washer Repair Company in Decatur
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Decatur, AL
Should I repair or replace my Samsung washer?
Why does my front-load washer smell?
Why won't my washer spin?
Other Washer Repair in Decatur
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.