A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Kiel, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Kiel
We found 15 appliance repair companies within 30 miles of Kiel. The rest are spread across Fond du Lac (4), Oshkosh (4), and Sheboygan (2). The farthest listed company is about 29 miles out. None of the repair companies near Kiel name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: A-1 Appliance Repair, around 16.0 miles out. The 14 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Kiel. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 0 |
|---|---|
| Appliance repair companies in range (30 mi) | 15 |
| Three nearest companies, miles away | 16.0, 16.1, 17.5 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Name washers or washing machines in their listing | 5 |
| Open on Saturdays (per listing) | 7 |
Closest matches for Kiel: Mr. Appliance of Fond Du Lac (24.0 miles away, based in Fond du Lac, 4.8 stars from 37 reviews, lists Saturday hours); Mr. Appliance of Appleton (29.5 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours); Mr. Appliance of Oshkosh (28.4 miles away, based in Oshkosh, 4.9 stars from 157 reviews, lists Saturday hours); Silica For Your Home Parts & Service Department (24.8 miles away, based in Fond du Lac, 4.7 stars from 26 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Symptoms and First Checks
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- Grinding or roaring noise that rises with spin speed
- Washer fills slowly, will not fill, or keeps filling
What Gets Fixed on a Kiel Washer Call
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around Kiel
Most washer calls in Kiel come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Before You Book in Kiel
- Can you give a written estimate before ordering parts?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Kiel, WI
What stops a washer from spinning?
Do you work for Samsung?
Why is my washer leaking?
Other Washer Repair in Kiel
Samsung Washer Repair Near Kiel
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.