A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Franklin, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Franklin WI
We found 40 appliance repair companies within 30 miles of Franklin. 1 list an address in Franklin, and the rest are spread across Milwaukee (18), Wauwatosa (5), and Brookfield (3). Distances run up to about 17 miles. The closest is Premier Franklin Appliance Repair, about 2.1 miles away. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Across 35 rated companies, the average public rating is 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention washer work | 14 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 9 |
| Repair companies inside 30 miles | 60 |
| Distance to the three closest (mi) | 2.1, 4.4, 4.6 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 32 |
First up for Franklin: Red Apple Appliance Repair East New York (66.3 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Mr. Appliance of Milwaukee (7.0 miles away, based in Muskego, 4.9 stars from 1,894 reviews); Sears Appliance Repair (4.6 miles away, based in Greendale, 4.4 stars from 110 reviews, lists Saturday hours); Sixth Sense Service, LLC (11.3 miles away, based in Wauwatosa, 4.7 stars from 50 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Burning smell or a motor that hums without turning
- Musty or mildew smell from the drum or door seal
How a Washer Service Call Usually Goes in Franklin
Care Samsung Recommends for Its Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Around Franklin
Most washer calls in Franklin come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
How to Choose a Washing Machine Technician Near Franklin
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the washer is leaking, will you find where the water starts before quoting a part?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Franklin, WI
Why won't my washer spin?
Do you work for Samsung?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Franklin
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.