If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Jackson TN
28 repair companies serve Jackson from within 30 miles. 22 list an address in Jackson, and the rest are spread across Brownsville (2), Humboldt (1), and Milan (1). 1 of them mentions Samsung in their listing or website. The closest is Sears Appliance Repair, about 0.3 miles away. Rated companies nearby average 4.6 stars across 28 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 11 |
|---|---|
| Three nearest companies, miles away | 0.3, 0.5, 1.0 |
| With 4.5+ stars and at least 10 reviews | 5 |
| Appliance repair companies in range (30 mi) | 28 |
| Name washers or washing machines in their listing | 3 |
| Mention Samsung | 1 |
First up for Jackson: Sears Appliance Repair (0.3 miles away, 4.5 stars from 187 reviews, lists Saturday hours); Meals Appliance Repair (25.1 miles away, based in Lexington, 4.6 stars from 49 reviews); Watched Appliance Repair Masters (0.5 miles away, 5.0 stars from 4 reviews); Original Appliance Repair Response (1.3 miles away, 5.0 stars from 4 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
- An error code on the display
How a Washer Service Call Usually Goes in Jackson
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
Around Jackson
Most washer calls in Jackson come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
How to Choose a Washing Machine Technician Near Jackson
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the drain pump filter and drain hose before replacing the pump?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Jackson, TN
Why does my front-load washer smell?
Which Jackson technicians work on Samsung?
Why won't my washer spin?
Why does my Samsung washer show an error code?
Related Repair Pages for Jackson
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Jackson technician bring the right parts.