A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Hornell
We found 38 appliance repair companies within 60 miles of Hornell. 2 of them are based in Hornell itself, and the rest are spread across Rochester (10), Elmira (3), and Bath (2). The farthest listed company is about 60 miles out. The closest is Sam's Appliance Repair, about 0.2 miles away. 1 lists Samsung specifically. Rated companies nearby average 4.5 stars across 37 businesses. Hornell is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention washer work | 15 |
|---|---|
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 19 |
| Companies within 60 miles | 38 |
| Listing Saturday hours | 28 |
| Distance to the three closest (mi) | 0.2, 1.9, 17.5 |
Closest matches for Hornell: Sears Appliance Repair (1.9 miles away, 4.9 stars from 34 reviews, lists Saturday hours); Register Appliance Service (54.6 miles away, based in East Rochester, 4.9 stars from 2,866 reviews, lists Saturday hours); Sam's Appliance Repair (0.2 miles away, 5.0 stars from 13 reviews, lists Saturday hours); Sears Appliance Repair (18.2 miles away, based in Bath, 5.0 stars from 15 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Washer fills slowly, will not fill, or keeps filling
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
How a Washer Service Call Usually Goes in Hornell
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
Local Notes for Hornell
Most washer calls in Hornell come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a Hornell Washer Technician
- What guarantee do you give on parts and labor?
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Hornell, NY
Which Hornell technicians work on Samsung?
Why does my front-load washer smell?
What should I do about a Samsung error code?
More Washing Machine Repair in Hornell, NY
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.