A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Great Neck, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Great Neck
Within 30 miles of Great Neck there are 40 appliance repair companies in our data. 4 of them are based in Great Neck itself, and the rest are spread across Flushing (7), Bronx (4), and Bayside (3). The farthest listed company is about 7 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Repair Porter - Great Neck is the nearest, roughly 0.2 miles from Great Neck. Rated companies nearby average 4.4 stars across 33 businesses.
Companies are shown by relevance and distance from Great Neck. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Three nearest companies, miles away | 0.2, 0.2, 1.2 |
|---|---|
| Mention washer work | 27 |
| Repair companies inside 30 miles | 60 |
| Open on Saturdays (per listing) | 46 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 10 |
First up for Great Neck: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (72.1 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Sears Appliance Repair (5.0 miles away, based in Queens Village, 4.4 stars from 171 reviews, lists Saturday hours); Repair Porter Inc - Jericho (5.4 miles away, based in Bellerose, 4.9 stars from 9 reviews, lists Saturday hours); Dynamic Appliance Repair Inc (6.2 miles away, based in Hollis, 4.3 stars from 57 reviews, lists Saturday hours).
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Signs Your Samsung Washer Needs a Technician
- Washer will not spin, or clothes come out soaking wet
- An error code on the display
- Water left in the drum after the cycle
How a Washer Service Call Usually Goes in Great Neck
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
What Great Neck Owners Should Know
Most washer calls in Great Neck come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Before You Book in Great Neck
- Is your company licensed where my state requires it, and insured?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Great Neck, NY
Why does my Samsung washer show an error code?
Where is the water under my washer coming from?
Is this Samsung customer service?
Related Repair Pages for Great Neck
Samsung Washer Repair Near Great Neck
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.