A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Roswell
6 repair companies serve Roswell from within 92 miles. 3 list an address in Roswell, and the rest are spread across Ruidoso Downs (1), Alamogordo (1), and Hobbs (1). Distances run up to about 92 miles. None of the repair companies near Roswell name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Sears Appliance Repair is the nearest, roughly 0.5 miles from Roswell. Rated companies nearby average 2.7 stars across 4 businesses. Because the nearest shops are farther out, ask each company whether Roswell is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 92 miles | 6 |
|---|---|
| Distance to the three closest (mi) | 0.5, 0.7, 1.3 |
| Mention washer work | 3 |
| Listing Saturday hours | 5 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 0 |
First up for Roswell: Sears Appliance Repair (0.5 miles away, 3.0 stars from 2 reviews, lists Saturday hours); Ramirez Appliance Repair./ (0.7 miles away, 3.7 stars from 3 reviews, lists Saturday hours); Appliance Center of Roswell. (1.3 miles away, 1.0 stars from 2 reviews); Sears Appliance Repair (63.2 miles away, based in Ruidoso Downs, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Water on the floor under or in front of the washer
- Washer will not spin, or clothes come out soaking wet
- Loud banging, shaking or walking during the spin
What Gets Fixed on a Roswell Washer Call
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Local Notes for Roswell
Most washer calls in Roswell come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New Mexico has no appliance-repair-only license; installing, repairing and servicing natural gas piping and listed gas appliances falls under the Construction Industries Division's MM-2 natural gas fitting classification. Source: CID License Classifications and Scopes (City of Albuquerque)
In New Mexico, you can check a license with the NM Regulation and Licensing Department, Construction Industries: Verify a License or report a problem to the New Mexico Department of Justice (Attorney General), Consumer Protection.
Hiring a Washer Repair Company in Roswell
- If the washer is leaking, will you find where the water starts before quoting a part?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Roswell, NM
How do I find a technician who knows Samsung washers?
Should I repair or replace my Samsung washer?
What stops a washer from spinning?
How do I get rid of a washer mildew smell?
More Washing Machine Repair in Roswell, NM
Samsung Washer Repair Near Roswell
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Roswell technician bring the right parts.