Most Samsung washer repairs in Franklin involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Franklin
Within 30 miles of Franklin there are 40 appliance repair companies in our data. Other nearby bases include Rockaway (3), Dover (3), and Wayne (3). None of the repair companies near Franklin name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Superior Appliance Repair, around 5.2 miles out. Across 34 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Franklin. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 0 |
|---|---|
| Listing Saturday hours | 43 |
| Name washers or washing machines in their listing | 15 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Three nearest companies, miles away | 5.2, 7.6, 14.6 |
| Repair companies inside 30 miles | 60 |
At the top of the Franklin list: General George Appliance Repair (24.0 miles away, based in Goshen, 5.0 stars from 466 reviews, lists Saturday hours); Sears Appliance Repair (14.6 miles away, based in Rockaway, 4.7 stars from 334 reviews, lists Saturday hours); Dan Marc Appliance (23.6 miles away, based in West Caldwell, 4.5 stars from 6,455 reviews, lists Saturday hours); Superior Appliance Repair (5.2 miles away, based in Wantage, 4.9 stars from 51 reviews).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Water left in the drum after the cycle
- Water on the floor under or in front of the washer
How a Washer Service Call Usually Goes in Franklin
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
What Franklin Owners Should Know
Most washer calls in Franklin come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Hiring a Washer Repair Company in Franklin
- If a part has to be ordered, how soon can you come back to finish?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Franklin, NJ
Do you work for Samsung?
Why won't my washer spin?
Should I repair or replace my Samsung washer?
Why does my front-load washer smell?
Other Washer Repair in Franklin
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.