Most Samsung washer repairs in Apex involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Apex
Our data shows 40 appliance repair companies inside a 30-mile radius of Apex. 2 of them are based in Apex itself, and the rest are spread across Raleigh (17), Durham (7), and Cary (6). The farthest listed company is about 19 miles out. No company within 90 miles of Apex mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 1.7 miles from Apex. Rated companies nearby average 4.4 stars across 38 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 35 |
|---|---|
| Mention Samsung | 0 |
| Distance to the three closest (mi) | 1.7, 1.9, 4.0 |
| Name washers or washing machines in their listing | 14 |
| Companies within 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 28 |
Closest matches for Apex: Mr. Appliance of Cary (5.8 miles away, based in Cary, 4.9 stars from 1,970 reviews, lists Saturday hours); One Source Appliance Repair (11.3 miles away, based in Holly Springs, 4.7 stars from 239 reviews); AMC Appliance Repair- Durham, North Carolina (17.8 miles away, based in Durham, 5.0 stars from 139 reviews, lists Saturday hours); Durham Appliance Thrift and Repair LLC (17.7 miles away, based in Durham, 4.9 stars from 173 reviews).
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Burning smell or a motor that hums without turning
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
What Gets Fixed on a Apex Washer Call
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
What Apex Owners Should Know
Most washer calls in Apex come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Apex
- What guarantee do you give on parts and labor?
- How often do you repair Samsung washers, and how quickly can you get parts?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Apex, NC
How do I find a technician who knows Samsung washers?
How do I get rid of a washer mildew smell?
Do you work for Samsung?
Where is the water under my washer coming from?
More Washing Machine Repair in Apex, NC
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Apex technician bring the right parts.