If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Pontiac, with those that mention Samsung first, then the nearest appliance repair companies.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Independent Samsung Washer Technicians, Pontiac MI
Within 30 miles of Pontiac there are 40 appliance repair companies in our data. 1 of them are based in Pontiac itself, and other nearby bases include Waterford Township (6), Madison Heights (4), and Royal Oak (3). Nearest on the list: Mortech Appliance Repair, around 1.2 miles out. None of the repair companies near Pontiac name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The 38 rated companies in range average 4.2 stars.
Companies are shown by relevance and distance from Pontiac. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 27 |
|---|---|
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 20 |
| Companies within 30 miles | 60 |
| Open on Saturdays (per listing) | 37 |
| Three nearest companies, miles away | 1.2, 2.2, 2.9 |
At the top of the Pontiac list: Mr. Appliance of Waterford (5.4 miles away, based in Waterford Township, 4.7 stars from 348 reviews); Sears Appliance Repair (14.3 miles away, based in Novi, 4.6 stars from 389 reviews, lists Saturday hours); Sears Appliance Repair (3.6 miles away, based in Waterford Township, 4.7 stars from 125 reviews, lists Saturday hours); Conner's Repair (15.0 miles away, based in Madison Heights, 4.7 stars from 227 reviews, lists Saturday hours).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Washer will not spin, or clothes come out soaking wet
- Grinding or roaring noise that rises with spin speed
How a Washer Service Call Usually Goes in Pontiac
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Pontiac Owners Should Know
Most washer calls in Pontiac come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Hiring a Washer Repair Company in Pontiac
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you work on front-load and top-load washers, or only one type?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Pontiac, MI
Do you work for Samsung?
Why is my washer leaking?
Which Pontiac technicians work on Samsung?
What stops a washer from spinning?
Related Repair Pages for Pontiac
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Pontiac technician bring the right parts.