If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Troy list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Troy
Within 30 miles of Troy there are 40 appliance repair companies in our data. 2 list an address in Troy, and other nearby bases include Warren (5), Madison Heights (4), and Royal Oak (3). None of the repair companies near Troy name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Nearest on the list: Triumph Appliance Repair, around 0.3 miles out. Rated companies nearby average 4.1 stars across 36 businesses.
Companies are shown by relevance and distance from Troy. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Name washers or washing machines in their listing | 21 |
|---|---|
| Distance to the three closest (mi) | 0.3, 2.9, 3.2 |
| With 4.5+ stars and at least 10 reviews | 22 |
| Listing Saturday hours | 39 |
| Mention Samsung | 0 |
| Appliance repair companies in range (30 mi) | 60 |
The leading options for Troy are Detroit Appliance (10.6 miles away, based in Fraser, 4.8 stars from 1,139 reviews, lists Saturday hours); Conner's Repair (7.4 miles away, based in Madison Heights, 4.7 stars from 227 reviews, lists Saturday hours); Sears Appliance Repair (9.8 miles away, based in Clinton Township, 4.5 stars from 157 reviews, lists Saturday hours); Sears Appliance Repair (8.3 miles away, based in Shelby Township, 4.6 stars from 211 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Common Samsung Washer Problems
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Burning smell or a motor that hums without turning
- Water left in the drum after the cycle
- An error code on the display
What Gets Fixed on a Troy Washer Call
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
What Troy Owners Should Know
Most washer calls in Troy come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Questions to Ask a Troy Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- If the washer is leaking, will you find where the water starts before quoting a part?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: Troy, MI
Why does my front-load washer smell?
What should I do about a Samsung error code?
Is this Samsung customer service?
Where is the water under my washer coming from?
Related Repair Pages for Troy
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.