Samsung owners in Amherst usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Amherst, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Samsung Washer Repair Near Amherst
Within 30 miles of Amherst there are 24 appliance repair companies in our data. The rest are spread across Springfield (3), Enfield (3), and Chicopee (2). The farthest listed company is about 30 miles out. No company within 90 miles of Amherst mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Appliance repair service LLC, about 12.7 miles away. Across 17 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Amherst. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Companies within 30 miles | 24 |
|---|---|
| Three nearest companies, miles away | 12.7, 13.8, 14.7 |
| Name washers or washing machines in their listing | 4 |
| Mention Samsung | 0 |
| Open on Saturdays (per listing) | 16 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
At the top of the Amherst list: Sears Appliance Repair (15.2 miles away, based in Holyoke, 4.6 stars from 324 reviews, lists Saturday hours); Advantage Appliance Repair Inc. (16.3 miles away, based in West Springfield, 4.5 stars from 939 reviews); Cluett's (15.8 miles away, based in Ware, 4.5 stars from 130 reviews, lists Saturday hours); Appliance repair service LLC (12.7 miles away, based in Chicopee, 4.9 stars from 58 reviews).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Grinding or roaring noise that rises with spin speed
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Laundry Notes for Amherst, MA
Most washer calls in Amherst come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Washer Repair Company in Amherst
- How often do you repair Samsung washers, and how quickly can you get parts?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Amherst, MA
Is this Samsung customer service?
Should I repair or replace my Samsung washer?
Where is the water under my washer coming from?
Related Repair Pages for Amherst
Samsung Washer Repair Near Amherst
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.