Samsung owners in St. Matthews usually want two things from a repair company: experience with the brand and quick access to parts. The St. Matthews list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, St. Matthews KY
Within 30 miles of St. Matthews there are 37 appliance repair companies in our data. The rest are spread across Louisville (20), Clarksville (5), and Jeffersonville (3). The farthest listed company is about 27 miles out. The closest is Sears Appliance Repair, about 1.6 miles away. No company within 90 miles of St. Matthews mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 34 rated companies, the average public rating is 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 25 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 18 |
| Repair companies inside 30 miles | 37 |
| Name washers or washing machines in their listing | 15 |
| Mention Samsung | 0 |
| Three nearest companies, miles away | 1.6, 2.3, 3.5 |
At the top of the St. Matthews list: Mr. Appliance of Louisville (3.9 miles away, based in Louisville, 4.8 stars from 988 reviews); Tinks Heavenly Touch Appliance Services (4.7 miles away, based in Jeffersontown, 4.9 stars from 127 reviews, lists Saturday hours); Aable Appliance Repair (3.7 miles away, based in Louisville, 4.5 stars from 260 reviews, lists Saturday hours); Garry Skaggs Appliance Service (3.7 miles away, based in Louisville, 4.9 stars from 459 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- An error code on the display
- Loud banging, shaking or walking during the spin
- Water on the floor under or in front of the washer
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- How old the washer is
Local Notes for St. Matthews
Most washer calls in St. Matthews come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Questions to Ask a St. Matthews Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- Will you check the drain pump filter and drain hose before replacing the pump?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: St. Matthews, KY
Why won't my washer spin?
Should I repair or replace my Samsung washer?
How do I get rid of a washer mildew smell?
Why does my Samsung washer show an error code?
More Washing Machine Repair in St. Matthews, KY
Samsung Washer Repair Near St. Matthews
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a St. Matthews technician bring the right parts.