Samsung owners in Jeffersontown usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Jeffersontown
36 repair companies serve Jeffersontown from within 30 miles. 1 list an address in Jeffersontown, and the rest are spread across Louisville (20), Clarksville (5), and Jeffersonville (3). The farthest listed company is about 20 miles out. Nearest on the list: Tinks Heavenly Touch Appliance Services, around 0.3 miles out. None of the repair companies near Jeffersontown name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 33 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (30 mi) | 36 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 17 |
| Distance to the three closest (mi) | 0.3, 1.4, 3.6 |
| Listing Saturday hours | 25 |
| Mention Samsung | 0 |
| Mention washer work | 14 |
At the top of the Jeffersontown list: Tinks Heavenly Touch Appliance Services (0.3 miles away, 4.9 stars from 127 reviews, lists Saturday hours); Mr. Appliance of Louisville (4.0 miles away, based in Louisville, 4.8 stars from 988 reviews); Aable Appliance Repair (4.8 miles away, based in Louisville, 4.5 stars from 260 reviews, lists Saturday hours); Garry Skaggs Appliance Service (4.8 miles away, based in Louisville, 4.9 stars from 459 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Washer will not start or the lid or door stays locked
- Loud banging, shaking or walking during the spin
- Musty or mildew smell from the drum or door seal
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
What Jeffersontown Owners Should Know
Most washer calls in Jeffersontown come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Hiring a Washer Repair Company in Jeffersontown
- Is your company licensed where my state requires it, and insured?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Jeffersontown, KY
Why does my front-load washer smell?
Why does my Samsung washer show an error code?
Where is the water under my washer coming from?
Other Washer Repair in Jeffersontown
Samsung Washer Repair Near Jeffersontown
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.