Samsung owners in Burlington usually want two things from a repair company: experience with the brand and quick access to parts. The Burlington list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Burlington
Within 30 miles of Burlington there are 40 appliance repair companies in our data. Other nearby bases include Cincinnati (24), Covington (4), and Florence (3). Distances run up to about 19 miles. No company within 90 miles of Burlington mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 4.2 miles from Burlington. The 32 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Burlington. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Open on Saturdays (per listing) | 30 |
|---|---|
| Three nearest companies, miles away | 4.2, 4.6, 5.4 |
| Repair companies inside 30 miles | 60 |
| Mention Samsung | 0 |
| Mention washer work | 12 |
| With 4.5+ stars and at least 10 reviews | 15 |
Closest matches for Burlington: Niceley’s Appliance Repair Inc. (6.3 miles away, based in Erlanger, 4.8 stars from 2,056 reviews, lists Saturday hours); Sears Appliance Repair (7.2 miles away, based in Edgewood, 4.4 stars from 95 reviews, lists Saturday hours); Sears Appliance Repair (4.2 miles away, based in Florence, 4.3 stars from 108 reviews, lists Saturday hours); Sears Appliance Repair (10.0 miles away, based in Cincinnati, 4.3 stars from 150 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
When to Call for Samsung Washer Repair
- An error code on the display
- Loud banging, shaking or walking during the spin
- Water left in the drum after the cycle
How a Washer Service Call Usually Goes in Burlington
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
Laundry Notes for Burlington, KY
Most washer calls in Burlington come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Questions to Ask a Burlington Washer Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Burlington, KY
Should I repair or replace my Samsung washer?
Is this Samsung customer service?
How do I find a technician who knows Samsung washers?
What should I do about a Samsung error code?
More Washing Machine Repair in Burlington, KY
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Burlington technician bring the right parts.