A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Waterloo list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Waterloo
Our data shows 40 appliance repair companies inside a 30-mile radius of Waterloo. 1 list an address in Waterloo, and other nearby bases include St. Louis (15), Belleville (4), and Fairview Heights (3). Distances run up to about 24 miles. None of the repair companies near Waterloo name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Appliance-Mend.com is the nearest, roughly 0.7 miles from Waterloo. Rated companies nearby average 4.2 stars across 29 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention washer work | 12 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Distance to the three closest (mi) | 0.7, 7.6, 11.7 |
| Mention Samsung | 0 |
| Appliance repair companies in range (30 mi) | 60 |
| Open on Saturdays (per listing) | 40 |
The leading options for Waterloo are Midwest Appliance Repair, LLC (23.2 miles away, based in De Soto, 5.0 stars from 1,596 reviews); Mr. Appliance of Mid America (19.0 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Sears Appliance Repair (15.0 miles away, based in Belleville, 4.3 stars from 100 reviews, lists Saturday hours); Hoffmann Brothers (22.0 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
- Washer will not start or the lid or door stays locked
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Laundry Notes for Waterloo, IL
Most washer calls in Waterloo come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Waterloo
- How often do you repair Samsung washers, and how quickly can you get parts?
- Is your company licensed where my state requires it, and insured?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Waterloo, IL
Is this Samsung customer service?
Where is the water under my washer coming from?
How do I get rid of a washer mildew smell?
Should I repair or replace my Samsung washer?
Other Washer Repair in Waterloo
Samsung Washer Repair Near Waterloo
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.