If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Poplar Grove list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Poplar Grove
Our data shows 40 appliance repair companies inside a 30-mile radius of Poplar Grove. 1 list an address in Poplar Grove, and the rest are spread across Rockford (9), Janesville (4), and Belvidere (3). The farthest listed company is about 28 miles out. No company within 30 miles of Poplar Grove names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Expert Poplar Grove Appliance Repair, about 1.2 miles away. The 32 rated companies in range average 4.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 0 |
|---|---|
| Mention washer work | 9 |
| Open on Saturdays (per listing) | 29 |
| With 4.5+ stars and at least 10 reviews | 11 |
| Distance to the three closest (mi) | 1.2, 5.7, 6.1 |
| Appliance repair companies in range (30 mi) | 50 |
Closest matches for Poplar Grove: Red Apple Appliance Repair East New York (62.7 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (10.2 miles away, based in Rockford, 4.5 stars from 211 reviews, lists Saturday hours); Sears Appliance Repair (27.5 miles away, based in Crystal Lake, 4.4 stars from 252 reviews, lists Saturday hours); Assured Appliance & Heating & Air (18.9 miles away, based in Genoa, 4.8 stars from 66 reviews, lists Saturday hours).
Know Your Samsung Washer
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Water left in the drum after the cycle
- Water on the floor under or in front of the washer
- Washer fills slowly, will not fill, or keeps filling
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
Laundry Notes for Poplar Grove, IL
Most washer calls in Poplar Grove come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Poplar Grove
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Poplar Grove, IL
Is this Samsung customer service?
Should I repair or replace my Samsung washer?
What stops a washer from spinning?
Why is my washer leaking?
Other Washer Repair in Poplar Grove
Samsung Washer Repair Near Poplar Grove
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.