If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Mount Prospect
Our data shows 40 appliance repair companies inside a 30-mile radius of Mount Prospect. Other nearby bases include Des Plaines (10), Arlington Heights (10), and Mt Prospect (4). The closest is Mt Prospect Appliance Repair, about 0.6 miles away. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Across 39 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 49 |
|---|---|
| Name washers or washing machines in their listing | 23 |
| With 4.5+ stars and at least 10 reviews | 25 |
| Companies within 30 miles | 60 |
| Mention Samsung | 0 |
| Distance to the three closest (mi) | 0.6, 0.9, 2.0 |
At the top of the Mount Prospect list: Red Apple Appliance Repair East New York (13.0 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Unique Repair Services, Inc. (3.2 miles away, based in Des Plaines, 4.7 stars from 4,854 reviews); Astera Heating, Cooling and Appliance repair (3.7 miles away, based in Prospect Heights, 4.9 stars from 1,298 reviews, lists Saturday hours); B & W Washer & Dryer Repair (3.4 miles away, based in Mt Prospect, 5.0 stars from 60 reviews, lists Saturday hours).
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
What Samsung Says to Check First
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Grinding or roaring noise that rises with spin speed
- Burning smell or a motor that hums without turning
- Washer will not start or the lid or door stays locked
What Gets Fixed on a Mount Prospect Washer Call
Care Samsung Recommends for Its Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
What Mount Prospect Owners Should Know
Most washer calls in Mount Prospect come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Mount Prospect
- Will you check the drain pump filter and drain hose before replacing the pump?
- Do you work on front-load and top-load washers, or only one type?
- Can you give a written estimate before ordering parts?
Samsung Washer Repair FAQs: Mount Prospect, IL
How do I get rid of a washer mildew smell?
How do I find a technician who knows Samsung washers?
What should I do about a Samsung error code?
Other Washer Repair in Mount Prospect
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Mount Prospect technician bring the right parts.