Samsung owners in Mattoon usually want two things from a repair company: experience with the brand and quick access to parts. The Mattoon list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Who Works on Samsung Washers Near Mattoon
Our data shows 28 appliance repair companies inside a 60-mile radius of Mattoon. 1 list an address in Mattoon, and other nearby bases include Decatur (5), Champaign (5), and Olney (3). Sears Appliance Repair is the nearest, roughly 0.7 miles from Mattoon. None of the repair companies near Mattoon name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Rated companies nearby average 4.5 stars across 23 businesses. Because the nearest shops are farther out, ask each company whether Mattoon is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 24 |
|---|---|
| Three nearest companies, miles away | 0.7, 26.4, 39.9 |
| Companies within 60 miles | 28 |
| Name washers or washing machines in their listing | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Mention Samsung | 0 |
At the top of the Mattoon list: Sears Appliance Repair (0.7 miles away, 4.5 stars from 111 reviews, lists Saturday hours); Mr. Appliance of Champaign (44.2 miles away, based in Champaign, 4.6 stars from 766 reviews, lists Saturday hours); Purcell Appliance Center (58.1 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours); Frazier's Appliance Repair, Inc. (52.1 miles away, based in Mahomet, 4.9 stars from 36 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- An error code on the display
- Washer will not start or the lid or door stays locked
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
Around Mattoon
Most washer calls in Mattoon come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Washing Machine Technician Near Mattoon
- Is your company licensed where my state requires it, and insured?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Mattoon, IL
Which Mattoon technicians work on Samsung?
Where is the water under my washer coming from?
Should I repair or replace my Samsung washer?
More Washing Machine Repair in Mattoon, IL
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.