If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Marion
Within 60 miles of Marion there are 23 appliance repair companies in our data. 2 list an address in Marion, and other nearby bases include Paducah (7), Centralia (3), and Herrin (1). 3 list Samsung specifically. The closest is Appliance Wizard, about 1.7 miles away. Across 22 rated companies, the average public rating is 4.1 stars. Marion is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Marion. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 3 |
|---|---|
| Distance to the three closest (mi) | 1.7, 3.5, 7.6 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Repair companies inside 60 miles | 23 |
| Mention washer work | 9 |
| Open on Saturdays (per listing) | 13 |
The leading options for Marion are Sears Appliance Repair (3.5 miles away, 4.4 stars from 142 reviews, lists Saturday hours); Appliance Wizard (1.7 miles away, 4.8 stars from 1,351 reviews, lists Saturday hours); Sears Appliance Repair (44.5 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours); Sears Appliance Repair (52.4 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Common Samsung Washer Problems
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
- Loud banging, shaking or walking during the spin
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Local Notes for Marion
Most washer calls in Marion come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Washer Repair Company in Marion
- Will you check the drain pump filter and drain hose before replacing the pump?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Marion, IL
How do I get rid of a washer mildew smell?
What stops a washer from spinning?
Why is my washer leaking?
Related Repair Pages for Marion
Samsung Washer Repair Near Marion
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.