If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Lake Zurich IL
Within 30 miles of Lake Zurich there are 40 appliance repair companies in our data. 3 list an address in Lake Zurich, and the rest are spread across Buffalo Grove (8), Arlington Heights (8), and Vernon Hills (4). The farthest listed company is about 9 miles out. No company within 30 miles of Lake Zurich names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Nexus Lake Zurich Appliance Repair Co, about 0.9 miles away. The 36 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from Lake Zurich. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Distance to the three closest (mi) | 0.9, 1.1, 1.2 |
|---|---|
| Name washers or washing machines in their listing | 16 |
| With 4.5+ stars and at least 10 reviews | 25 |
| Open on Saturdays (per listing) | 45 |
| Mention Samsung | 0 |
| Appliance repair companies in range (30 mi) | 60 |
First up for Lake Zurich: Red Apple Appliance Repair East New York (24.7 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); AMZ Appliance Repair (6.7 miles away, based in Buffalo Grove, 4.8 stars from 1,072 reviews, lists Saturday hours); JT Services Inc - Expert Appliance & HVAC Repair (1.1 miles away, 5.0 stars from 857 reviews, lists Saturday hours); A Absolute Appliance Repair (7.0 miles away, based in Mundelein, 4.9 stars from 480 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water on the floor under or in front of the washer
- Washer fills slowly, will not fill, or keeps filling
- Water left in the drum after the cycle
Inside a Washer Repair Visit
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Local Notes for Lake Zurich
Most washer calls in Lake Zurich come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Washing Machine Technician Near Lake Zurich
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Lake Zurich, IL
What stops a washer from spinning?
Should I repair or replace my Samsung washer?
Where is the water under my washer coming from?
How do I find a technician who knows Samsung washers?
More Washing Machine Repair in Lake Zurich, IL
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Lake Zurich technician bring the right parts.