Most Samsung washer repairs in Chester involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Chester list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Chester IL
40 repair companies serve Chester from within 60 miles. The rest are spread across St. Louis (7), Belleville (4), and Fairview Heights (3). 1 lists Samsung specifically. Sears Appliance Repair is the nearest, roughly 13.5 miles from Chester. Rated companies nearby average 4.3 stars across 33 businesses. Because the nearest shops are farther out, ask each company whether Chester is inside its regular service area.
Companies are shown by relevance and distance from Chester. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Rated 4.5 stars or higher (10+ reviews) | 16 |
|---|---|
| Mention Samsung | 1 |
| Listing Saturday hours | 37 |
| Appliance repair companies in range (60 mi) | 60 |
| Name washers or washing machines in their listing | 12 |
| Three nearest companies, miles away | 13.5, 28.2, 33.0 |
At the top of the Chester list: Midwest Appliance Repair, LLC (34.3 miles away, based in De Soto, 5.0 stars from 1,596 reviews); Sears Appliance Repair (13.5 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours); Mr. Appliance of Mid America (46.5 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Sears Appliance Repair (44.9 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
What Samsung Says to Check First
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- An error code on the display
- Washer will not spin, or clothes come out soaking wet
- Water left in the drum after the cycle
How a Washer Service Call Usually Goes in Chester
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
What Chester Owners Should Know
Most washer calls in Chester come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Chester
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Chester, IL
Why won't my washer spin?
Is my Samsung washer worth repairing?
Why does my Samsung washer show an error code?
Is this Samsung customer service?
Related Repair Pages for Chester
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.