Samsung owners in Prairie Grove usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Prairie Grove, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Prairie Grove AR
18 repair companies serve Prairie Grove from within 30 miles. 1 of them are based in Prairie Grove itself, and the rest are spread across Springdale (8), Fayetteville (6), and Winslow (1). Wetzel Appliance Services is the nearest, roughly 1.9 miles from Prairie Grove. None of the repair companies near Prairie Grove name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. The 15 rated companies in range average 4.1 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 30 miles | 18 |
|---|---|
| Distance to the three closest (mi) | 1.9, 5.7, 7.6 |
| Open on Saturdays (per listing) | 10 |
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 5 |
| Name washers or washing machines in their listing | 7 |
The leading options for Prairie Grove are Mr. Appliance of Fayetteville, AR (7.6 miles away, based in Fayetteville, 4.8 stars from 492 reviews); ALL-IN appliance repair (10.2 miles away, based in Winslow, 4.9 stars from 112 reviews); Mr. Appliance of Springdale and Rogers (28.6 miles away, based in Bentonville, 4.9 stars from 782 reviews); Gliedt Appliance (15.0 miles away, based in Springdale, 4.4 stars from 174 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Musty or mildew smell from the drum or door seal
- An error code on the display
- Water on the floor under or in front of the washer
What a Washing Machine Technician Checks
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Prairie Grove Owners Should Know
Most washer calls in Prairie Grove come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Washer Repair Company in Prairie Grove
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Prairie Grove, AR
Should I repair or replace my Samsung washer?
Why is my washer leaking?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Prairie Grove
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Prairie Grove technician bring the right parts.