A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Jonesboro, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Jonesboro
Our data shows 24 appliance repair companies inside a 60-mile radius of Jonesboro. 2 of them are based in Jonesboro itself, and other nearby bases include Batesville (4), Memphis (3), and Paragould (2). Distances run up to about 59 miles. The closest is Sears Appliance Repair, about 0.1 miles away. Of those, 1 mentions Samsung by name. Across 23 rated companies, the average public rating is 3.7 stars. Because the nearest shops are farther out, ask each company whether Jonesboro is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name washers or washing machines in their listing | 4 |
|---|---|
| Appliance repair companies in range (60 mi) | 24 |
| Distance to the three closest (mi) | 0.1, 5.1, 19.5 |
| Mention Samsung | 1 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Listing Saturday hours | 9 |
At the top of the Jonesboro list: Sears Appliance Repair (0.1 miles away, 4.5 stars from 54 reviews, lists Saturday hours); Appliance 911 (5.1 miles away, 4.8 stars from 214 reviews); Burke's Heat, Air & Appliance Repair (19.5 miles away, based in Paragould, 4.8 stars from 313 reviews, lists Saturday hours); Kent Heating & Air Services (20.4 miles away, based in Trumann, 4.8 stars from 13 reviews, lists Saturday hours).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Burning smell or a motor that hums without turning
- Water left in the drum after the cycle
- Musty or mildew smell from the drum or door seal
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Around Jonesboro
Most washer calls in Jonesboro come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Washer Repair Company in Jonesboro
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung washers, and how quickly can you get parts?
Samsung Washer Repair FAQs: Jonesboro, AR
Why is my washer leaking?
Is this Samsung customer service?
How do I get rid of a washer mildew smell?
Other Washer Repair in Jonesboro
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.