If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Conway AR
Our data shows 40 appliance repair companies inside a 30-mile radius of Conway. 3 of them are based in Conway itself, and other nearby bases include North Little Rock (14), Little Rock (10), and Sherwood (7). The farthest listed company is about 25 miles out. No company within 90 miles of Conway mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Local Appliance Repair Service in Conway is the nearest, roughly 1.8 miles from Conway. Rated companies nearby average 4.3 stars across 14 businesses.
Companies are shown by relevance and distance from Conway. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Name washers or washing machines in their listing | 6 |
|---|---|
| Mention Samsung | 0 |
| Listing Saturday hours | 44 |
| Three nearest companies, miles away | 1.8, 6.4, 8.7 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Repair companies inside 30 miles | 57 |
At the top of the Conway list: Sears Appliance Repair (21.6 miles away, based in Little Rock, 4.2 stars from 214 reviews, lists Saturday hours); Sears Appliance Repair (23.8 miles away, based in North Little Rock, 4.4 stars from 155 reviews, lists Saturday hours); Green Appliance Geeks (20.1 miles away, based in North Little Rock, 5.0 stars from 4 reviews, lists Saturday hours); Central One Service (22.7 miles away, based in Little Rock, 4.7 stars from 1,997 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Musty or mildew smell from the drum or door seal
- Washer fills slowly, will not fill, or keeps filling
- Washer will not start or the lid or door stays locked
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Laundry Notes for Conway, AR
Most washer calls in Conway come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
How to Choose a Washing Machine Technician Near Conway
- If the washer is leaking, will you find where the water starts before quoting a part?
- Is your company licensed where my state requires it, and insured?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Conway, AR
Do you work for Samsung?
Why does my Samsung washer show an error code?
Should I repair or replace my Samsung washer?
Where is the water under my washer coming from?
More Washing Machine Repair in Conway, AR
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Conway technician bring the right parts.