A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Mena, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Mena
Our data shows 13 appliance repair companies inside a 60-mile radius of Mena. 3 list an address in Mena, and the rest are spread across Fort Smith (6), Poteau (1), and Horatio (1). Distances run up to about 59 miles. Nearest on the list: Sears Appliance Repair, around 0.2 miles out. No company within 90 miles of Mena mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 13 businesses. Because the nearest shops are farther out, ask each company whether Mena is inside its regular service area.
Companies are shown by relevance and distance from Mena. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Companies within 60 miles | 13 |
|---|---|
| Mention Samsung | 0 |
| With 4.5+ stars and at least 10 reviews | 7 |
| Three nearest companies, miles away | 0.2, 0.2, 0.5 |
| Open on Saturdays (per listing) | 5 |
| Mention washer work | 2 |
First up for Mena: Zeb's Appliance Repair (0.5 miles away, 4.9 stars from 89 reviews); Sears Appliance Repair (0.2 miles away, 4.3 stars from 12 reviews, lists Saturday hours); Affordable Appliances Fort Smith (58.1 miles away, based in Fort Smith, 4.6 stars from 198 reviews, lists Saturday hours); The Appliance Doctor (39.8 miles away, based in Poteau, 4.9 stars from 362 reviews).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
| UE / Ub | The load is unbalanced; redistribute it and restart. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- Water left in the drum after the cycle
- Washer fills slowly, will not fill, or keeps filling
How a Washer Service Call Usually Goes in Mena
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
Laundry Notes for Mena, AR
Most washer calls in Mena come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Questions to Ask a Mena Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- How often do you repair Samsung washers, and how quickly can you get parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Washer Repair FAQs: Mena, AR
Why won't my washer spin?
Is this Samsung customer service?
Should I repair or replace my Samsung washer?
Which Mena technicians work on Samsung?
More Washing Machine Repair in Mena, AR
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Mena technician bring the right parts.