Kenmore owners in Johnston usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Johnston, with those that mention Kenmore first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore appliances were sold through Sears for decades, so many owners look for Sears washer repair. The companies here are independent technicians who work on Kenmore and Kenmore Elite washers; they are not Sears.
Who Works on Kenmore Washers Near Johnston
We found 26 appliance repair companies within 30 miles of Johnston. The rest are spread across Des Moines (11), Urbandale (5), and Ankeny (2). Distances run up to about 29 miles. Greens Appliance, Heating & Cooling is the nearest, roughly 3.4 miles from Johnston. No company within 90 miles of Johnston mentions Kenmore by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 25 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Johnston. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Open on Saturdays (per listing) | 20 |
|---|---|
| Mention Kenmore | 0 |
| Mention washer work | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Three nearest companies, miles away | 3.4, 3.5, 3.7 |
| Repair companies inside 30 miles | 26 |
The leading options for Johnston are Westside Appliance Repair (4.9 miles away, based in Urbandale, 4.6 stars from 774 reviews); Sears Appliance Repair (9.3 miles away, based in Des Moines, 4.4 stars from 117 reviews, lists Saturday hours); Hometown Hero Appliance Repair (4.3 miles away, based in Urbandale, 4.9 stars from 889 reviews); Sears Appliance Repair (4.8 miles away, based in Urbandale, 4.0 stars from 52 reviews, lists Saturday hours).
Know which Kenmore washer you have before you call. Kenmore makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Kenmore Washer
How Kenmore Washers Are Built
Top load models are built with either a Triple Action Agitator or an agitator-free impeller wash plate, which changes the parts and wash motion a technician works on. Source: Kenmore - Laundry Helper: Kenmore Washer Buying Guide
Sensor-equipped models estimate load size and soil level and adjust water and detergent to match. Source: Kenmore - 5 things you didn't know a Kenmore smart washer and dryer could do
Kenmore Washer Problems Worth a Service Call
- Grinding or roaring noise that rises with spin speed
- An error code on the display
- Burning smell or a motor that hums without turning
What Gets Fixed on a Johnston Washer Call
Keeping a Kenmore Washer Running
- Every few months, run the empty washer on hot water with two cups of white vinegar to clear detergent residue and grime. Source: Kenmore - Appliance Maintenance Tips to Help Maximize Efficiency
- Check the hoses behind the washer regularly for cracks, bulges or drips, and replace them about every five years. Source: Kenmore - Appliance Maintenance Tips to Help Maximize Efficiency
Brand guides: Kenmore Washer Not Draining or Spinning: Fixes.
Kenmore Washer Repair Cost Ranges
A Kenmore washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Laundry Notes for Johnston, IA
Most washer calls in Johnston come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Iowa does not issue a general appliance repair technician license; the Plumbing and Mechanical Systems Board licenses plumbing, HVAC, refrigeration and hydronic work, and state law carves out a special restricted license only for utility employees who repair appliances. Source: Iowa Code Chapter 105, Plumbers, Mechanical Professionals, and Contractors
In Iowa, you can check a license with the Iowa DIAL Find a Record or License (Plumbing & Mechanical Systems Board public search) or report a problem to the Iowa Attorney General Consumer Protection Division.
How to Choose a Washing Machine Technician Near Johnston
- If the washer is leaking, will you find where the water starts before quoting a part?
- Do you work on front-load and top-load washers, or only one type?
- Can you give a written estimate before ordering parts?
Kenmore Washer Repair FAQs: Johnston, IA
Is my Kenmore washer worth repairing?
Why won't my washer spin?
Is this Kenmore customer service?
Related Repair Pages for Johnston
More Kenmore Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Kenmore repair.