Samsung owners in Point Pleasant usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Point Pleasant, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Point Pleasant WV
32 repair companies serve Point Pleasant from within 60 miles. Other nearby bases include Charleston (6), Jackson (2), and Huntington (2). The farthest listed company is about 56 miles out. 1 of them mentions Samsung in their listing or website. Nearest on the list: Ken's Appliance Co., around 13.2 miles out. Across 30 rated companies, the average public rating is 4.2 stars. Because the nearest shops are farther out, ask each company whether Point Pleasant is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 9 |
|---|---|
| Three nearest companies, miles away | 13.2, 24.1, 29.7 |
| Open on Saturdays (per listing) | 23 |
| Mention washer work | 12 |
| Mention Samsung | 1 |
| Repair companies inside 60 miles | 32 |
The leading options for Point Pleasant are Sears Appliance Repair (41.7 miles away, based in Charleston, 4.6 stars from 21 reviews, lists Saturday hours); Sears Appliance Repair (24.1 miles away, based in Ripley, 3.7 stars from 19 reviews, lists Saturday hours); Sears Appliance Repair (32.4 miles away, based in Huntington, 4.3 stars from 83 reviews, lists Saturday hours); Sears Appliance Repair (29.7 miles away, based in Jackson, 4.6 stars from 39 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Know Your Samsung Washer
How Samsung Washers Are Built
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Grinding or roaring noise that rises with spin speed
- Burning smell or a motor that hums without turning
- Loud banging, shaking or walking during the spin
How a Washer Service Call Usually Goes in Point Pleasant
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
Laundry Notes for Point Pleasant, WV
Most washer calls in Point Pleasant come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
How to Choose a Washing Machine Technician Near Point Pleasant
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Point Pleasant, WV
How do I find a technician who knows Samsung washers?
Where is the water under my washer coming from?
Is my Samsung washer worth repairing?
More Washing Machine Repair in Point Pleasant, WV
Samsung Washer Repair Near Point Pleasant
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.