Samsung owners in Sun Prairie usually want two things from a repair company: experience with the brand and quick access to parts. The Sun Prairie list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Washing Machine Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung washers and other brands.
Who Works on Samsung Washers Near Sun Prairie
We found 37 appliance repair companies within 30 miles of Sun Prairie. 3 of them are based in Sun Prairie itself, and other nearby bases include Madison (16), Middleton (4), and Monona (2). The farthest listed company is about 29 miles out. One 2 Fix is the nearest, roughly 0.3 miles from Sun Prairie. 1 of them mentions Samsung in their listing or website. Rated companies nearby average 4.5 stars across 37 businesses.
Companies are shown by relevance and distance from Sun Prairie. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention washer work | 8 |
|---|---|
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Three nearest companies, miles away | 0.3, 0.4, 1.9 |
| Listing Saturday hours | 10 |
| Repair companies inside 30 miles | 37 |
First up for Sun Prairie: Mr. Appliance of Madison, WI (16.0 miles away, based in Middleton, 4.8 stars from 636 reviews); Champion Appliance Care (15.2 miles away, based in Madison, 4.8 stars from 190 reviews); Ghost Appliance Repair (16.8 miles away, based in Madison, 4.8 stars from 60 reviews); Appliance Service Unlimited Of Middleton, Inc (16.6 miles away, based in Middleton, 4.9 stars from 1,373 reviews).
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Washer will not start or the lid or door stays locked
- Washer will not spin, or clothes come out soaking wet
- Water on the floor under or in front of the washer
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- Any error code shown on the display
Around Sun Prairie
Most washer calls in Sun Prairie come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
How to Choose a Washing Machine Technician Near Sun Prairie
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Sun Prairie, WI
Is this Samsung customer service?
What should I do about a Samsung error code?
How do I find a technician who knows Samsung washers?
Why is my washer leaking?
Other Washer Repair in Sun Prairie
More Samsung Washer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.