If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. The Richardson list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Richardson
We found 40 appliance repair companies within 30 miles of Richardson. 5 of them are based in Richardson itself, and other nearby bases include Plano (12), Garland (10), and Dallas (9). The farthest listed company is about 7 miles out. The closest is Prime Appliance Care, about 1.6 miles away. None of the repair companies near Richardson name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Rated companies nearby average 4.7 stars across 34 businesses.
Companies are shown by relevance and distance from Richardson. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 28 |
|---|---|
| Mention Samsung | 0 |
| Name washers or washing machines in their listing | 22 |
| Distance to the three closest (mi) | 1.6, 2.0, 2.0 |
| Appliance repair companies in range (30 mi) | 60 |
| Open on Saturdays (per listing) | 46 |
First up for Richardson: RPS Appliance Repair (5.2 miles away, based in Garland, 4.9 stars from 535 reviews); Longhorn Appliance Repair (5.0 miles away, based in Plano, 4.5 stars from 621 reviews, lists Saturday hours); Mr. Appliance of Plano (4.6 miles away, based in Plano, 4.8 stars from 405 reviews); Sears Appliance Repair (2.0 miles away, 4.6 stars from 203 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Says to Check First
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
When to Call for Samsung Washer Repair
- Musty or mildew smell from the drum or door seal
- Loud banging, shaking or walking during the spin
- Grinding or roaring noise that rises with spin speed
What Gets Fixed on a Richardson Washer Call
Care Samsung Recommends for Its Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- How old the washer is
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Around Richardson
Most washer calls in Richardson come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, ยง1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Before You Book in Richardson
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the drain pump filter and drain hose before replacing the pump?
Samsung Washer Repair FAQs: Richardson, TX
How do I find a technician who knows Samsung washers?
Why does my front-load washer smell?
What should I do about a Samsung error code?
Is my Samsung washer worth repairing?
Related Repair Pages for Richardson
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.