A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. The Sturgis list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Sturgis SD
Our data shows 7 appliance repair companies inside a 60-mile radius of Sturgis. Other nearby bases include Rapid City (5) and Spearfish (2). Distances run up to about 29 miles. T & W Appliance LLC is the nearest, roughly 17.8 miles from Sturgis. No company within 90 miles of Sturgis mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.7 stars across 5 businesses. Because the nearest shops are farther out, ask each company whether Sturgis is inside its regular service area.
Companies are shown by relevance and distance from Sturgis. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention Samsung | 0 |
|---|---|
| Distance to the three closest (mi) | 17.8, 18.6, 23.4 |
| Open on Saturdays (per listing) | 3 |
| Repair companies inside 60 miles | 7 |
| Name washers or washing machines in their listing | 3 |
| With 4.5+ stars and at least 10 reviews | 4 |
The leading options for Sturgis are Appliance Repair Services (28.9 miles away, based in Rapid City, 4.9 stars from 279 reviews); Sears Appliance Repair (18.6 miles away, based in Spearfish, lists Saturday hours); K&D Appliance Service (27.4 miles away, based in Rapid City, 4.8 stars from 1,304 reviews); Sears Appliance Repair (27.0 miles away, based in Rapid City, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Samsung Washer Symptoms and First Checks
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 4C / 4E / nF | Water is not filling properly; check hose connections, kinks and that the supply valves are open. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Water on the floor under or in front of the washer
- Burning smell or a motor that hums without turning
- Loud banging, shaking or walking during the spin
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Around Sturgis
Most washer calls in Sturgis come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
The South Dakota Plumbing Commission issues Appliance Contractor and Appliance Installer licenses as plumbing specialty licenses; official pages reviewed did not spell out which appliance work they cover or whether repair alone requires one. Source: South Dakota Plumbing Commission - Licensing
In South Dakota, you can check a license with the South Dakota Plumbing Commission lists of licensees (specialty licensees, including appliance) or report a problem to the South Dakota Attorney General, Division of Consumer Protection.
Before You Book in Sturgis
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Sturgis, SD
Why is my washer leaking?
Do you work for Samsung?
Why won't my washer spin?
Other Washer Repair in Sturgis
Samsung Washer Repair Near Sturgis
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.