Samsung owners in Florence usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Florence SC
Within 60 miles of Florence there are 40 appliance repair companies in our data. 4 list an address in Florence, and the rest are spread across Myrtle Beach (10), Sumter (5), and Conway (4). The farthest listed company is about 60 miles out. Of those, 1 mentions Samsung by name. The closest is Ryan's Appliance Service, about 0.8 miles away. Rated companies nearby average 4.4 stars across 38 businesses. Florence is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 1 |
|---|---|
| Name washers or washing machines in their listing | 9 |
| Distance to the three closest (mi) | 0.8, 1.3, 1.5 |
| Companies within 60 miles | 40 |
| Listing Saturday hours | 17 |
| Rated 4.5 stars or higher (10+ reviews) | 17 |
The leading options for Florence are Sears Appliance Repair (1.5 miles away, 4.5 stars from 211 reviews, lists Saturday hours); SC Appliance Repair (58.7 miles away, based in Myrtle Beach, 4.9 stars from 732 reviews, lists Saturday hours); A1 Appliance Repair (37.0 miles away, based in Cheraw, 5.0 stars from 11 reviews); Sears Appliance Repair (52.3 miles away, based in Loris, 4.7 stars from 92 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
The washer will not run until the door is detected as closed and locked, and a latch problem or laundry caught in the door triggers the dC/dE/dS/dL/FL door codes. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Symptoms and First Checks
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water on the floor under or in front of the washer
- Grinding or roaring noise that rises with spin speed
- Washer will not spin, or clothes come out soaking wet
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Where the washer drains (standpipe or laundry sink)
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
Local Notes for Florence
Most washer calls in Florence come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
South Carolina does not issue a license specific to appliance repair; mechanical work such as plumbing, heating, air conditioning and refrigeration is licensed by the Contractor's Licensing Board for commercial-scale jobs and by the Residential Builders Commission for residential HVAC and plumbing. Source: S.C. Code Title 40, Chapter 11 (Contractors), South Carolina Legislature
In South Carolina, you can check a license with the SC LLR License Lookup or report a problem to the South Carolina Department of Consumer Affairs.
Questions to Ask a Florence Washer Technician
- Do you work on front-load and top-load washers, or only one type?
- What guarantee do you give on parts and labor?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Florence, SC
Is my Samsung washer worth repairing?
How do I get rid of a washer mildew smell?
Why won't my washer spin?
Is this Samsung customer service?
Other Washer Repair in Florence
Samsung Washer Repair Near Florence
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Florence technician bring the right parts.