A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. Below are independent repair companies serving Germantown, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Germantown OH
Within 30 miles of Germantown there are 40 appliance repair companies in our data. Other nearby bases include Dayton (16), Cincinnati (6), and Beavercreek (3). Distances run up to about 29 miles. No company within 90 miles of Germantown mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Miamisburg Appliances, about 4.0 miles away. The 36 rated companies in range average 4.0 stars.
Companies are shown by relevance and distance from Germantown. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Appliance repair companies in range (30 mi) | 42 |
|---|---|
| Name washers or washing machines in their listing | 8 |
| Open on Saturdays (per listing) | 28 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Mention Samsung | 0 |
| Distance to the three closest (mi) | 4.0, 4.7, 5.1 |
First up for Germantown: Sears Appliance Repair (9.5 miles away, based in Franklin, 4.4 stars from 127 reviews, lists Saturday hours); Mr. Appliance of Cincinnati (25.1 miles away, based in Blue Ash, 4.8 stars from 1,559 reviews, lists Saturday hours); Sears Appliance Repair (18.8 miles away, based in Beavercreek, 4.0 stars from 317 reviews, lists Saturday hours); Rippe Brothers Appliance Repair (21.2 miles away, based in West Chester Township, 4.3 stars from 127 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| Sud / Sd | Too many suds; the washer pauses to let them settle, and Samsung says this alone does not mean service is needed. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- An error code on the display
- Burning smell or a motor that hums without turning
- Water left in the drum after the cycle
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Tub / drum bearing replacement: $150–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Any error code shown on the display
Laundry Notes for Germantown, OH
Most washer calls in Germantown come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Germantown
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Germantown, OH
Which Germantown technicians work on Samsung?
What should I do about a Samsung error code?
Is this Samsung customer service?
More Washing Machine Repair in Germantown, OH
Samsung Washer Repair Near Germantown
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Germantown technician bring the right parts.