If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Amherst, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Amherst
We found 40 appliance repair companies within 30 miles of Amherst. 3 of them are based in Amherst itself, and other nearby bases include Cleveland (10), Elyria (3), and Brunswick (3). The farthest listed company is about 28 miles out. Nearest on the list: Appliance Repair Tech LLc, around 0.8 miles out. None of the repair companies near Amherst name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 37 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Amherst. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Companies within 30 miles | 48 |
|---|---|
| Three nearest companies, miles away | 0.8, 1.2, 1.9 |
| Mention Samsung | 0 |
| Listing Saturday hours | 35 |
| Rated 4.5 stars or higher (10+ reviews) | 24 |
| Name washers or washing machines in their listing | 10 |
First up for Amherst: Sears Appliance Repair (6.0 miles away, based in Elyria, 4.8 stars from 226 reviews, lists Saturday hours); Mr. Appliance of Lorain County (2.4 miles away, 4.7 stars from 622 reviews, lists Saturday hours); HADI Appliances (20.3 miles away, based in Rocky River, 5.0 stars from 300 reviews, lists Saturday hours); Sears Appliance Repair (24.8 miles away, based in Brunswick, 4.7 stars from 149 reviews, lists Saturday hours).
Know Your Samsung Washer
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
What Samsung Says to Check First
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| bE | Motor speed sensor error (bE2 on some models means a stuck button instead). Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Washer will not start or the lid or door stays locked
- Musty or mildew smell from the drum or door seal
- Grinding or roaring noise that rises with spin speed
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Agitator replacement: $350–$575 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $125–$450 Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
Laundry Notes for Amherst, OH
Most washer calls in Amherst come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Hiring a Washer Repair Company in Amherst
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
Samsung Washer Repair FAQs: Amherst, OH
Do you work for Samsung?
Why does my Samsung washer show an error code?
Where is the water under my washer coming from?
Other Washer Repair in Amherst
Samsung Washer Repair Near Amherst
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Amherst technician bring the right parts.