Most Samsung washer repairs in Mastic involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. Below are independent repair companies serving Mastic, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Mastic
We found 40 appliance repair companies within 30 miles of Mastic. 2 of them are based in Mastic itself, and other nearby bases include Riverhead (5), Holbrook (4), and Holtsville (3). The farthest listed company is about 14 miles out. The closest is Mastic Affordable Appliance Repair Tech, about 0.5 miles away. None of the repair companies near Mastic name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Across 29 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Mastic. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Repair companies inside 30 miles | 60 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Mention Samsung | 0 |
| Mention washer work | 4 |
| Listing Saturday hours | 38 |
| Three nearest companies, miles away | 0.5, 0.5, 0.9 |
First up for Mastic: Island Wide Appliance (9.8 miles away, based in Patchogue, 4.5 stars from 322 reviews); LJ Appliance Repair Service (6.8 miles away, based in Ridge, 4.6 stars from 22 reviews, lists Saturday hours); Sears Appliance Repair (12.9 miles away, based in Riverhead, 4.4 stars from 62 reviews, lists Saturday hours); EASTERN GRILLS LLC - BBQ Grill (7.9 miles away, based in Medford, 5.0 stars from 365 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
How Samsung Washers Are Built
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
What Samsung Says to Check First
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Loud banging, shaking or walking during the spin
- An error code on the display
- Water on the floor under or in front of the washer
How a Washer Service Call Usually Goes in Mastic
Care Samsung Recommends for Its Washers
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- How old the washer is
Around Mastic
Most washer calls in Mastic come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Questions to Ask a Mastic Washer Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: Mastic, NY
What should I do about a Samsung error code?
How do I find a technician who knows Samsung washers?
Is this Samsung customer service?
Why is my washer leaking?
More Washing Machine Repair in Mastic, NY
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Mastic technician bring the right parts.