Samsung owners in Massapequa usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Massapequa, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Massapequa
40 repair companies serve Massapequa from within 30 miles. 2 list an address in Massapequa, and other nearby bases include Farmingdale (6), Freeport (6), and Levittown (3). Distances run up to about 7 miles. No company within 30 miles of Massapequa names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Petes Appliance Center is the nearest, roughly 0.8 miles from Massapequa. Across 29 rated companies, the average public rating is 4.1 stars.
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| Mention washer work | 15 |
|---|---|
| Mention Samsung | 0 |
| Three nearest companies, miles away | 0.8, 1.3, 2.0 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Listing Saturday hours | 45 |
| Repair companies inside 30 miles | 60 |
Closest matches for Massapequa: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (69.7 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); SQServicers (5.2 miles away, based in Lindenhurst, 5.0 stars from 163 reviews); Master Tech Appliance Repair (4.7 miles away, based in Lindenhurst, 4.8 stars from 45 reviews, lists Saturday hours); Luxury Appliance Care (6.7 miles away, based in Farmingdale, 4.7 stars from 119 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Water left in the drum after the cycle
- Water on the floor under or in front of the washer
- An error code on the display
Inside a Washer Repair Visit
Owner Care for Samsung Washers
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
Local Notes for Massapequa
Most washer calls in Massapequa come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Washer Repair Company in Massapequa
- If the problem turns out to be the supply valves or the standpipe, do you handle that or should I call a plumber?
- What is the service call or diagnostic fee, and is it applied to the repair?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Massapequa, NY
Why won't my washer spin?
Which Massapequa technicians work on Samsung?
What should I do about a Samsung error code?
Other Washer Repair in Massapequa
Samsung Washer Repair in Nearby Cities
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Massapequa technician bring the right parts.