A Samsung washer shares most of its basic parts with other washers, but its drive design, lid or door lock, controls and error codes are specific to the brand. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Washer Technicians, Kingston NY
13 repair companies serve Kingston from within 30 miles. 2 list an address in Kingston, and other nearby bases include Beacon (2), Esopus (1), and New Paltz (1). Distances run up to about 29 miles. None of the repair companies near Kingston name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your machine before booking. Earl B. Feiden Appliance is the nearest, roughly 0.5 miles from Kingston. The 9 rated companies in range average 4.6 stars.
Companies are shown by relevance and distance from Kingston. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Mention washer work | 4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 3 |
| Appliance repair companies in range (30 mi) | 13 |
| Open on Saturdays (per listing) | 8 |
| Distance to the three closest (mi) | 0.5, 2.7, 7.7 |
| Mention Samsung | 0 |
First up for Kingston: Sears Appliance Repair (2.7 miles away, 4.4 stars from 125 reviews, lists Saturday hours); Earl B. Feiden Appliance (0.5 miles away, 4.8 stars from 1,231 reviews, lists Saturday hours); Sears Appliance Repair (16.9 miles away, based in Poughkeepsie, 4.5 stars from 152 reviews, lists Saturday hours); Sears Appliance Repair (25.4 miles away, based in Hudson, 4.4 stars from 155 reviews, lists Saturday hours).
Samsung sells top-load agitator, top-load impeller, front-load, and all-in-one combo washers in the U.S., and the repair path differs by type: front loaders add a door lock, door boot and pump filter, while top loaders rely on a lid switch and either an agitator or an impeller.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Common Samsung Washer Problems
- Washer not filling. For the 4C/4E/nF codes, Samsung says to confirm the hot and cold hoses go to the right inlets, are not bent, and that the supply valves are fully open. Source: Samsung US Support - Samsung washing machine information and error codes
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
What Samsung Washer Codes Mean
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| 3C / 3E | Motor error; on some models 3E instead points to a voltage problem. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Burning smell or a motor that hums without turning
- An error code on the display
- Water left in the drum after the cycle
How a Washer Service Call Usually Goes in Kingston
Owner Care for Samsung Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Motor replacement: $300–$500 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Drive belt replacement: $120–$175 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
Replacement tends to make more financial sense once a repair runs past half the cost of buying and installing a new washer. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- Any error code shown on the display
- Where the washer drains (standpipe or laundry sink)
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
What Kingston Owners Should Know
Most washer calls in Kingston come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
How to Choose a Washing Machine Technician Near Kingston
- What guarantee do you give on parts and labor?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Kingston, NY
Why does my front-load washer smell?
Do you work for Samsung?
Which Kingston technicians work on Samsung?
Why does my Samsung washer show an error code?
Other Washer Repair in Kingston
Samsung Washer Repair Near Kingston
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.