Samsung owners in East Rochester usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near East Rochester
25 repair companies serve East Rochester from within 30 miles. 1 of them are based in East Rochester itself, and other nearby bases include Rochester (14), Fairport (2), and Bloomfield (2). Nearest on the list: Register Appliance Service, around 0.2 miles out. No company within 90 miles of East Rochester mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.4 stars across 25 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention washer work | 9 |
|---|---|
| Distance to the three closest (mi) | 0.2, 1.6, 2.3 |
| Mention Samsung | 0 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Listing Saturday hours | 18 |
| Appliance repair companies in range (30 mi) | 25 |
At the top of the East Rochester list: Register Appliance Service (0.2 miles away, 4.9 stars from 2,866 reviews, lists Saturday hours); Appliance Tec (5.9 miles away, based in Rochester, 4.8 stars from 1,478 reviews); Sears Appliance Repair (1.6 miles away, based in Rochester, 4.5 stars from 154 reviews, lists Saturday hours); Sears Appliance Repair (12.2 miles away, based in Rochester, 4.6 stars from 182 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Common Samsung Washer Problems
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- Musty or mildew smell from the drum or door seal
- Burning smell or a motor that hums without turning
- Washer fills slowly, will not fill, or keeps filling
What a Washing Machine Technician Checks
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Most Samsung washer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Getting Ready for the Repair
- What happens during the cycle (no start, no fill, no drain, no spin, leaks, noise)
- Where the washer drains (standpipe or laundry sink)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
What East Rochester Owners Should Know
Most washer calls in East Rochester come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Washer Repair Company in East Rochester
- If a part has to be ordered, how soon can you come back to finish?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you work on front-load and top-load washers, or only one type?
Samsung Washer Repair FAQs: East Rochester, NY
Should I repair or replace my Samsung washer?
What stops a washer from spinning?
Which East Rochester technicians work on Samsung?
Other Washer Repair in East Rochester
Samsung Washer Repair Near East Rochester
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a East Rochester technician bring the right parts.