Most Samsung washer repairs in Pompton Lakes involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Pompton Lakes
Within 30 miles of Pompton Lakes there are 40 appliance repair companies in our data. The rest are spread across Paterson (6), Wayne (3), and Ridgewood (3). The farthest listed company is about 11 miles out. The closest is Homeguard Appliance Repair Works, about 3.8 miles away. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The 31 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Pompton Lakes. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| Rated 4.5 stars or higher (10+ reviews) | 11 |
|---|---|
| Name washers or washing machines in their listing | 9 |
| Listing Saturday hours | 41 |
| Three nearest companies, miles away | 3.8, 6.3, 6.3 |
| Repair companies inside 30 miles | 60 |
| Mention Samsung | 0 |
First up for Pompton Lakes: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (82.1 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Mr. Appliance of Bergen County (8.8 miles away, based in Ridgewood, 4.6 stars from 317 reviews, lists Saturday hours); Dan Marc Appliance (9.9 miles away, based in West Caldwell, 4.5 stars from 6,455 reviews, lists Saturday hours); A&D Appliance Repair (7.6 miles away, based in Prospect Park, 4.2 stars from 696 reviews, lists Saturday hours).
Samsung Washer Lines and Features
What Makes Samsung Washer Repairs Different
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
- Washer leaking. Samsung says to check the water supply hoses, their connections and o-rings first, then look for hair or debris in the door gasket and make sure the door closes fully. Source: Samsung US Support - Fix a leak in your Samsung washer
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 4C2 / 4E2 | Hot water is coming in on the cold side, usually because the inlet hoses are swapped. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Washer Needs a Technician
- Washer will not spin, or clothes come out soaking wet
- Water left in the drum after the cycle
- Loud banging, shaking or walking during the spin
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Water inlet valve replacement: $95–$190 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Any error code shown on the display
- How old the washer is
Local Notes for Pompton Lakes
Most washer calls in Pompton Lakes come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Hiring a Washer Repair Company in Pompton Lakes
- Is your company licensed where my state requires it, and insured?
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the washer is leaking, will you find where the water starts before quoting a part?
Samsung Washer Repair FAQs: Pompton Lakes, NJ
Why does my Samsung washer show an error code?
Why does my front-load washer smell?
Why is my washer leaking?
How do I find a technician who knows Samsung washers?
Related Repair Pages for Pompton Lakes
Samsung Washer Repair Near Pompton Lakes
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Pompton Lakes technician bring the right parts.