Most Samsung washer repairs in Pembroke involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Pembroke list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Washers Near Pembroke
We found 40 appliance repair companies within 60 miles of Pembroke. 1 of them are based in Pembroke itself, and the rest are spread across Fayetteville (14), Lumberton (4), and Florence (4). The farthest listed company is about 54 miles out. No company within 90 miles of Pembroke mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Glenn's Appliance Services, around 0.2 miles out. Across 39 rated companies, the average public rating is 4.0 stars. Pembroke is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 18 |
|---|---|
| Companies within 60 miles | 49 |
| Mention Samsung | 1 |
| Listing Saturday hours | 22 |
| Name washers or washing machines in their listing | 12 |
| Distance to the three closest (mi) | 0.2, 7.0, 10.4 |
The leading options for Pembroke are Sears Appliance Repair (30.3 miles away, based in Fayetteville, 4.5 stars from 589 reviews, lists Saturday hours); Sears Appliance Repair (11.2 miles away, based in Lumberton, 4.4 stars from 110 reviews, lists Saturday hours); Moore Appliance Service (28.0 miles away, based in Fayetteville, 4.9 stars from 479 reviews); Sears Appliance Repair (45.9 miles away, based in Loris, 4.7 stars from 92 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines and Features
What a Samsung Washer Technician Deals With
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer odor. Samsung says a sewage smell can mean the drain hose is pushed too far into the drain, while a mildew smell calls for an empty spin to clear standing water before cleaning the washer. Source: Samsung US Support - Samsung washing machine or laundry smells bad
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| PE | Clutch position error. Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Signs Your Samsung Washer Needs a Technician
- Washer fills slowly, will not fill, or keeps filling
- An error code on the display
- Loud banging, shaking or walking during the spin
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Budgeting for a Samsung Washer Repair
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Drain hose replacement: $95–$170 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
50% rule: if the repair would cost more than half the price of a comparable new washer, replacing it is usually the better buy. Source: Fixr - How much does it cost to repair a washing machine?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Any error code shown on the display
- How old the washer is
What Pembroke Owners Should Know
Most washer calls in Pembroke come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Pembroke
- If the washer is leaking, will you find where the water starts before quoting a part?
- Will you check the drain pump filter and drain hose before replacing the pump?
- What guarantee do you give on parts and labor?
Samsung Washer Repair FAQs: Pembroke, NC
How do I get rid of a washer mildew smell?
Why does my Samsung washer show an error code?
Why won't my washer spin?
Do you work for Samsung?
Related Repair Pages for Pembroke
More Samsung Washer Repair Pages Nearby
Write down any error code your Samsung washer shows and at what point in the cycle it appears. It helps a Pembroke technician bring the right parts.