Most Samsung washer repairs in Hickory involve the same few systems: the drain pump, the lid or door lock, the drive, the water supply and the controls. The Hickory list starts with companies that name Samsung, followed by other appliance repair companies that work on washers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Washers Near Hickory
Our data shows 19 appliance repair companies inside a 30-mile radius of Hickory. 5 list an address in Hickory, and other nearby bases include Mooresville (4), Newton (2), and Morganton (2). Distances run up to about 29 miles. No company within 90 miles of Hickory mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 2.8 miles out. Rated companies nearby average 4.7 stars across 19 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 2.8, 3.1, 3.9 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 10 |
| Open on Saturdays (per listing) | 13 |
| Mention washer work | 7 |
| Mention Samsung | 0 |
| Companies within 30 miles | 19 |
First up for Hickory: Sears Appliance Repair (2.8 miles away, 4.5 stars from 157 reviews, lists Saturday hours); A1 Appliance Repair Hickory (3.1 miles away, 5.0 stars from 29 reviews, lists Saturday hours); Quick Reliable Appliance Repair of Mooresville, NC (25.8 miles away, based in Mooresville, 4.7 stars from 92 reviews, lists Saturday hours); Sears Appliance Repair (26.1 miles away, based in Statesville, 4.4 stars from 195 reviews, lists Saturday hours).
Samsung Washer Lines and Features
How Samsung Washers Are Built
Samsung washers have a Calibration mode that resets weight detection and water-per-cycle settings, recommended after installation or adjustments and as a spin test with an empty drum. Source: Samsung US Support - Washer installation and calibration
Samsung washers require HE detergent, and the company warns that regular, organic or natural detergents can damage the machine. Source: Samsung US Support - Detergent usage
What Samsung Says to Check First
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
- Washer won't start. Samsung says to confirm the washer is plugged into a grounded outlet on its own dedicated circuit without a surge protector, check the cord and look for a tripped breaker. Source: Samsung US Support - Samsung washer power issues
Reading a Samsung Washer Error Code
| Code | What it means |
|---|---|
| 9C1 / 9C2 | Voltage error; the washer should be on its own circuit with no extension cord. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
| OE / OC / 0E / 0C | Overflow: too much water in the tub. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- Water on the floor under or in front of the washer
- Washer will not start or the lid or door stays locked
How a Washer Service Call Usually Goes in Hickory
Care Samsung Recommends for Its Washers
- Clean the front load pump filter at least monthly or about every 40 washes, whichever comes first. Source: Samsung US Support - How to clean your Samsung washer
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water level / pressure switch replacement: $100–$225 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Transmission replacement: $200–$350 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Appliance technician labor: $50–$150 per hour Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
What Hickory Owners Should Know
Most washer calls in Hickory come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Washer Repair Company in Hickory
- Will you check the drain pump filter and drain hose before replacing the pump?
- If the washer is leaking, will you find where the water starts before quoting a part?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Washer Repair FAQs: Hickory, NC
Why does my front-load washer smell?
Should I repair or replace my Samsung washer?
Why won't my washer spin?
Why does my Samsung washer show an error code?
More Washing Machine Repair in Hickory, NC
More Samsung Washer Repair Pages Nearby
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.