If your Samsung washer has stopped draining, stopped spinning or started showing a code, the technician you call should know the model line. Below are independent repair companies serving Burlington, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Washing Machine Repair Near Me is not affiliated with or endorsed by Samsung. If your washer is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Washer Technicians, Burlington NC
Our data shows 33 appliance repair companies inside a 30-mile radius of Burlington. 5 list an address in Burlington, and other nearby bases include Greensboro (15), High Point (3), and Gibsonville (2). The farthest listed company is about 30 miles out. No company within 90 miles of Burlington mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is SMART CARE, about 0.9 miles away. Across 27 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 0 |
|---|---|
| Distance to the three closest (mi) | 0.9, 1.0, 2.5 |
| Name washers or washing machines in their listing | 6 |
| Appliance repair companies in range (30 mi) | 33 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Open on Saturdays (per listing) | 20 |
At the top of the Burlington list: Sears Appliance Repair (1.0 miles away, 4.4 stars from 186 reviews, lists Saturday hours); Sears Appliance Repair (20.4 miles away, based in Greensboro, 4.4 stars from 955 reviews, lists Saturday hours); AMC Appliance Repair- Durham, North Carolina (27.5 miles away, based in Durham, 5.0 stars from 139 reviews, lists Saturday hours); Porterfield's Appliance Repair (13.4 miles away, 4.6 stars from 30 reviews, lists Saturday hours).
Know which Samsung washer you have before you call. Samsung makes top-load agitator, top-load impeller, front-load, and all-in-one combo models, and the technician will ask.
Samsung Washer Lines Technicians Work On
What Makes Samsung Washer Repairs Different
On front loaders the pump (debris) filter sits near the bottom front behind an access panel, and a clogged filter keeps the washer from draining and therefore from spinning. Source: Samsung US Support - How to clean your Samsung washer
Samsung Washer Symptoms and First Checks
- Off balance, shaking. For UE/Ub unbalance codes, Samsung says to spread the laundry out, close the door and restart, and to follow the won't-spin steps if it keeps happening. Source: Samsung US Support - Samsung washing machine information and error codes
- Door won't lock. For door codes, Samsung says to make sure the latch is secure, no laundry is caught and the door is fully closed. Source: Samsung US Support - Samsung washing machine information and error codes
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
| tE | Temperature sensor error. Source: Samsung US Support - Samsung washing machine information and error codes |
| HC / HE | Heater error. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
Samsung Washer Problems Worth a Service Call
- Musty or mildew smell from the drum or door seal
- An error code on the display
- Washer fills slowly, will not fill, or keeps filling
What a Washing Machine Technician Checks
Care Samsung Recommends for Its Washers
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Use the least HE detergent that gets clothes clean and never fill past the MAX line in the dispenser. Source: Samsung US Support - Detergent usage
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
Samsung Washer Repair Cost Ranges
Price the repair before replacing a Samsung washer. Published ranges for common jobs:
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Door boot gasket (door seal) replacement: $230–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Shock absorber replacement: $150–$300 Source: Fixr - How much does it cost to repair a washing machine?
- Typical washing machine repair: $150–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Service call / diagnostic fee (often waived if you go ahead with the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
What to Have Ready for a Samsung Washer Call
- The brand, model and serial number from the label inside the lid, around the door opening or on the back of the cabinet
- Where the washer drains (standpipe or laundry sink)
- How old the washer is
Local Notes for Burlington
Most washer calls in Burlington come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Washer Repair Company in Burlington
- Do you work on front-load and top-load washers, or only one type?
- If the washer is leaking, will you find where the water starts before quoting a part?
- Is your company licensed where my state requires it, and insured?
Samsung Washer Repair FAQs: Burlington, NC
Is my Samsung washer worth repairing?
Why is my washer leaking?
Why won't my washer spin?
Related Repair Pages for Burlington
Samsung Washer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung washer's label, usually inside the lid, around the door opening or on the back of the cabinet. A technician who knows the model can often tell you on the phone what the first visit will involve.