Samsung owners in Austin usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Washer Repair Near Austin
We found 24 appliance repair companies within 60 miles of Austin. 2 list an address in Austin, and the rest are spread across Rochester (5), Stewartville (3), and Charles City (3). Distances run up to about 55 miles. No company within 90 miles of Austin mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Donkers Hometown Appliances, around 0.7 miles out. The 24 rated companies in range average 4.6 stars. Because the nearest shops are farther out, ask each company whether Austin is inside its regular service area.
Companies are shown by relevance and distance from Austin. A mention does not mean manufacturer certification, so ask each company about its experience with your washer.
| With 4.5+ stars and at least 10 reviews | 14 |
|---|---|
| Three nearest companies, miles away | 0.7, 1.1, 24.2 |
| Mention washer work | 6 |
| Listing Saturday hours | 12 |
| Appliance repair companies in range (60 mi) | 24 |
| Mention Samsung | 0 |
At the top of the Austin list: Sears Appliance Repair (1.1 miles away, 4.4 stars from 45 reviews, lists Saturday hours); Med City Appliance Repair (35.0 miles away, based in Rochester, 5.0 stars from 99 reviews, lists Saturday hours); Mr. Appliance of Rochester, MN (35.4 miles away, based in Rochester, 4.7 stars from 222 reviews, lists Saturday hours); Sears Appliance Repair (35.0 miles away, based in Rochester, 4.5 stars from 119 reviews, lists Saturday hours).
Samsung Washer Lines Technicians Work On
What a Samsung Washer Technician Deals With
Samsung top loaders are leveled by checking that the pulsator sits centered under a shallow fill of water, while front loaders are leveled by rocking the cabinet and adjusting the feet. Source: Samsung US Support - Washer installation and calibration
Samsung Washer Symptoms and First Checks
- Washer not spinning. Samsung says to clean the pump filter on front loaders, check that the drain hose sits at the right depth and height without kinks, and then run Calibration mode with an empty drum. Source: Samsung US Support - Samsung washer won't spin
- Washer not draining. Samsung says to turn the washer off, confirm it is level and the drain hose is installed correctly, then clean the pump filter on front load models. Source: Samsung US Support - Samsung washer won't drain
Samsung Washer Error Codes
| Code | What it means |
|---|---|
| dC / dE / dS / dL / FL | Door error: the door is not detected as closed and locked (on some models dC can also flag an unbalanced load). Source: Samsung US Support - Samsung washing machine information and error codes |
| 5C / 5E / nd | The washer is not draining or drains too slowly. Source: Samsung US Support - Samsung washing machine information and error codes |
| LE / LC / 1E / 1C | Water level or leak error: moisture where it should not be, or a faulty water level sensor. Source: Samsung US Support - Samsung washing machine information and error codes |
Full list: Samsung Washer Error Codes Explained: 4C and More.
Samsung Smart Care has the washer show a diagnostic code that the owner scans with a phone camera or enters in Samsung's app, which explains the code and suggests next steps. Source: Samsung US Support - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Washer Repair
- An error code on the display
- Water on the floor under or in front of the washer
- Musty or mildew smell from the drum or door seal
Inside a Washer Repair Visit
Keeping a Samsung Washer Running
- Run Self Clean or Pure Cycle about once a month, and promptly when the Self Clean reminder lights (after about 20 washes on top loaders, 40 on front loaders). Source: Samsung US Support - How to clean your Samsung washer
- Leave the door (or lid) and the detergent drawer open between uses so the washer can air out and resist mold and mildew. Source: Samsung US Support - How to clean your Samsung washer
Brand guides: Samsung Washer Not Spinning, Draining or Unlocking.
What Samsung Washer Repairs Cost
A Samsung washer repair usually costs about the same as any other brand for the same part. Published ranges:
- Door lock replacement: $110–$200 Source: Fixr - How much does it cost to repair a washing machine?
- Lid switch replacement: $85–$160 Source: Fixr - How much does it cost to repair a washing machine?
- Control board (motherboard) replacement: $250–$400 Source: Fixr - How much does it cost to repair a washing machine?
- Drain pump replacement: $300–$400 Source: Fixr - How much does it cost to repair a washing machine?
- After-hours / emergency visit surcharge: $100–$200 per visit Source: Fixr - How much does it cost to repair a washing machine?
For a drum repair, consider replacing the washer instead if it is more than five years old or has had frequent problems. Source: HomeAdvisor - How Much Do Washing Machine Repairs Cost?
Ranges are published estimates, not quotes. See the washing machine repair cost guide and whether to repair or replace a washer.
Before the Technician Arrives
- How old the washer is
- Where the washer drains (standpipe or laundry sink)
- Whether it is a front loader, a top loader with an agitator, or a top loader with an impeller
Around Austin
Most washer calls in Austin come down to the same handful of parts: the drain pump and filter, the lid switch or door lock, the drive belt or coupler, the inlet valve and the suspension.
Minnesota has no state license for mechanical contractors or their workers; businesses contracting for gas, heating, cooling or refrigeration work file a mechanical contractor bond with the Department of Labor and Industry, and some cities require their own licenses or competency cards. Source: DLI: Mechanical contractor bond requirements
In Minnesota, you can check a license with the DLI License and Registration Lookup or report a problem to the Minnesota Attorney General's Office, Consumer Assistance.
Before You Book in Austin
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Washer Repair FAQs: Austin, MN
Which Austin technicians work on Samsung?
How do I get rid of a washer mildew smell?
What should I do about a Samsung error code?
What stops a washer from spinning?
Other Washer Repair in Austin
Samsung Washer Repair in Nearby Cities
Check the drain hose, the supply valves and (on a front loader) the drain pump filter, and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.